Who Do I Contact?

There could be a number of reasons that you need to contact one of our landscape department. Below are some explanations of who you would need to contact in particular situations.

Evergreen's landscaping staff arrives in the office at 7:00 am Monday thru Friday and sometimes on Saturday depending on weather conditions. Our staff are usually available till 5:30 each day with a few exceptions. If mornings are convenient for you, our staff is easily contacted to discuss your needs.

• I am wanting to have more landscape design, planting, or maintenance performed

Our goal is to always have your needs managed by your primary designer and account representative. Click on one of the names to the right to send an email or click on the Contact Methods tab on the left for a listing of phone numbers and extensions.

• I need to obtain some care information about my lawn and/or landscape

Again, our goal is to always keep you working with your primary account representative whenever possible. They will be more than happy to provide you care references to ensure success in your landscape and to possibly discuss what Evergreen can provide to you with regards to custom maintenance services.

• I need to discuss the scheduling of my pending landscape project.

Your landscape project is managed by or Landscape Production Manager, Eric Kraus. Eric is also assisted by David Rust, our Customer Service coordinator in matters of pre scheduling and organizing any special requests. Eric and Dave's email address links are to the right and further contact methods are provided by clicking on the "Contact Methods" tab to the left. .

• I have problems with one of my trees, shrubs, or other plants installed within my landscape. Who do I called to have these inspected?

Contact either your primary designer / account representative or our Customer Service Mrg., Dave Rust, to report any concerns you have about dead or declining trees, shrubs, or other plants.

• I need to make a payment for my landscape project or check on my account balance. Who do I contact?

Our accounting office will manage any payments and balances of your account and project completed. Please contact Allison Peterson, Evergreen's accounting manager, who can review and provide you with any account and balance information. Jessica Claman is our office manager who can also assist you with any payments needed to be made to your account. When bringing in or mailing payments, please bring in associated paper work or invoice with your payments or note on payment check purpose of payment when mailing in payment checks.

• I'd like to share information pertaining to my project and it's management to someone in upper management. Who do I contact?

Michael Valk, one of Evergreen's co-owners and the Landscape Supervisor would appreciate very much any comments, good or bad, that can be shared to ensure he's in touch with your experiences. Michael can be emailed by clicking on the link provided or other contact information is provided in the "Contact Methods" tab to the left.